Yamaha Satisfaction Guarantee

Every time. Any reason. Or we’ll make it right.

We stand by everything we sell, 100%.

So if you’re not satisfied with your order for any reason, neither are we.

Yamaha Music London Satisfaction Guaranteed

We’ll make it right – from repairing or replacing, to refunding you in full. We’ll even cover delivery. It's as simple as that.

Our Customer Care Specialists are trained in the art of problem solving. So, if you’re not absolutely satisfied, here’s how we can help:
  • First, contact us and let us know what your issue is
  • Then, we’ll work with you to find a solution that you’ll be happy with, whether that means repairing your item, sending a replacement or refunding you

Complete satisfaction or your money back.

If you ever have an issue with your Yamaha Music London order, it's our goal to resolve it to your satisfaction.